Privacy Policy

Introduction

wibu69jp ("we", "us", "our", "the Platform", "the Company") operates the online casino and sports betting platform accessible at wibu69jp.cam and is committed to protecting the privacy and personal data of all registered Members and website visitors ("you", "User "Member").

This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which that data is used, the parties with whom it may be shared, the security measures we apply, the rights available to you in respect of your personal data, and how to contact us regarding privacy matters.

By accessing wibu69jp or registering an Account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers.
• "Processing" means any operation performed on personal data, including collection, storage, retrieval, use, disclosure, and deletion.
• "Data Controller" means wibu69jp, which determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of wibu69jp, including payment processors and cloud infrastructure providers.
• "KYC Data" means identity verification documentation submitted by Members during Know Your Customer verification, including government-issued identification and proof of address.
• "Cookie" means a small text file placed on your device by the wibu69jp platform to facilitate session management, preference storage, and analytics.
• "Account" means the registered member profile created by a User on the wibu69jp platform.
• "Third Party" means any person or organisation other than you and wibu69jp.

Data We Collect

wibu69jp collects personal data across several categories, depending on your interaction with the Platform. The categories of personal data we collect are set out below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where required by applicable responsible gambling obligations.

How We Use Your Data

wibu69jp uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, and administering your Member Account, including identity verification and KYC processes.
• Transaction Processing: Processing deposits and withdrawals via supported Malaysian payment methods, including Touch'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, and cryptocurrency.
• Platform Operation: Delivering the games, sports betting markets, and services available through wibu69jp, including live dealer games, slot titles, and sports betting on Liga Super Malaysia, EPL, and other markets.
• Customer Support: Responding to enquiries, resolving disputes, and providing assistance through live chat and email support.
• Security & Fraud Prevention: Monitoring for suspicious activity, detecting fraudulent transactions, and protecting the security of Member Accounts and the Platform.
• Regulatory Compliance: Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and identity verification requirements under applicable regulations.
• Responsible Gambling: Monitoring gameplay patterns to identify potential problem gambling behaviour and facilitating access to responsible gambling tools and self-exclusion mechanisms.
• Communications: Sending transactional notifications, account updates, promotional offers (where you have opted in), and important policy updates.
• Platform Improvement: Analysing aggregate usage data to improve the performance, functionality, and user experience of the Platform.

Legal Basis for Processing

wibu69jp processes your personal data on the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions governing your Account, including processing deposits, withdrawals, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable laws, including identity verification, AML obligations, and regulatory reporting requirements.
• Legitimate Interests: Processing conducted in the legitimate interests of wibu69jp, including fraud prevention, platform security monitoring, and service quality improvement, where such interests are not overridden by your rights.
• Consent: Where you have provided explicit consent, such as for receiving promotional communications. You may withdraw this consent at any time by contacting our support team.

Data Sharing & Disclosure

wibu69jp does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: Financial institutions and payment service providers that facilitate deposits and withdrawals, including Malaysian bank partners and e-wallet operators such as those supporting Touch 'n Go, Boost, DuitNow, and FPX.
• Identity Verification Providers: Third-party KYC service providers that assist in verifying the identity and age of Members as required under our Terms and applicable obligations.
• Technology & Infrastructure Providers: Cloud hosting, database, and platform infrastructure providers that store and process data on behalf of wibu69jp under contractual data processing agreements.
• Legal & Regulatory Authorities: Law enforcement bodies, regulatory agencies, or courts where disclosure is required by applicable law, court order, or regulatory direction.
• Fraud & Security Services: Third-party providers that assist in identifying and preventing fraudulent activity, money laundering, or other forms of financial crime.

Payment Data & Financial Information

All payment transactions on wibu69jp are processed in Malaysian Ringgit (MYR) through encrypted, secure channels. Payment card details and bank account information submitted during deposit or withdrawal processes are handled in accordance with applicable financial data security standards.

wibu69jp retains transaction records — including deposit amounts, withdrawal amounts, payment method identifiers, and timestamps — for the period required under applicable financial compliance obligations. Full payment card numbers are not stored on our infrastructure; only tokenised or partially masked references are retained.

Cryptocurrency transactions (BTC, ETH, USDT) are processed via verified blockchain networks. Wallet addresses associated with deposits and withdrawals are recorded for audit and compliance purposes.

Cookies & Tracking Technologies

wibu69jp uses cookies and similar tracking technologies to operate the Platform, maintain session continuity, remember your preferences, and gather aggregate usage analytics. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function correctly, including session management and login state. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, language settings, responsible gambling limits, and previously accessed game categories.
• Analytics Cookies: Aggregate, anonymised data used to understand how Members interact with the Platform, which pages are visited most frequently, and where technical errors occur. This data does not identify individual users.

You may adjust your browser settings to refuse cookies or to alert you when cookies are being placed. Please note that disabling certain cookies may affect the functionality of some Platform features.

Data Retention

wibu69jp retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the duration of your registered Account and for a defined period following account closure, as required by AML and compliance obligations.
• Transaction Records: Retained for a minimum period as required under applicable financial regulations, typically a minimum of seven years.
• KYC Documentation: Retained for the period mandated by applicable regulatory obligations, typically for the duration of the account relationship plus a defined post-closure period.
• Support Communications: Retained for a reasonable period necessary to resolve ongoing disputes and for quality assurance purposes.
• Technical Logs: Retained in anonymised or aggregated form for platform security and performance analysis.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

Data Security

wibu69jp implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls limiting staff access to personal data on a strictly need-to-know basis.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Two-factor authentication options for Member Accounts.
• Intrusion detection and real-time anomaly monitoring on all transaction flows.

While we take all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. If you become aware of any suspected unauthorised access to your Account, you must contact us immediately at [email protected].

Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by wibu69jp. To exercise any of these rights, please contact our support team via live chat or email at [email protected].

• Right of Access: You have the right to request a copy of the personal data we hold about you and information about how it is used.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held your Account profile.
• Right to Erasure: In certain circumstances, you may request deletion of your personal data. Note that this right may be limited where retention is required for legal or compliance reasons.
• Right to Restriction: You may request that we restrict the processing of your data in specified circumstances while a rectification or objection request is being assessed.
• Right to Object: You may object to processing based on our legitimate interests, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will acknowledge receipt of your request within a reasonable period and respond substantively as promptly as our obligations permit.

Children & Minors

wibu69jp is strictly an adult platform. Access to and use of the Platform is permitted only to individuals aged21 years and above. We do not knowingly collect personal data from any person under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated Account, take steps to securely delete the data, and if appropriate, refer the matter to relevant authorities.

Cross-Border Data Transfers

wibu69jp may transfer personal data to infrastructure, technology, or compliance service providers located outside Malaysia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data, including contractual data protection clauses with all third-party processors.

We do not transfer personal data to jurisdictions that lack adequate data protection standards without implementing additional safeguards as required under applicable law.

Third-Party Links

The wibu69jp Platform does not contain links to external third-party websites. All navigation within the Platform directs users to pages and content within wibu69jp.cam only. This Policy applies exclusively to data collected and processed by wibu69jp through its own Platform and services.

Amendments to This Policy

wibu69jp reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Members via email notification or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised to reflect the date of any amendment.

Continued use of the Platform following the effective date of any amended Policy constitutes acceptance of the updated terms. If you disagree with any changes, you should cease using the Platform and request account closure in accordance with our Terms and Conditions.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Privacy team through the following channels:

• Email: [email protected] — marked "Privacy Request" in the subject line. We aim to respond within 4 hours.
• Live Chat: Available 24 hours a day, 7 days a week, including all Malaysian public holidays.
• Coverage: Serving Members across Malaysia — Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all regions.

We take all privacy requests seriously and handle them with full confidentiality. Responses to access, erasure, and rectification requests will be provided as promptly as applicable obligations permit.